Help
Frequently asked questions
Everything you may want to know before you start using MamonApp — from everyday expense tracking and shopping lists to privacy, subscriptions and backups.
Getting started
Using MamonApp
What is MamonApp? +
MamonApp is an expense tracking app for people who want to understand where their money goes. It helps you record everyday expenses, organize them into categories, plan shopping and review your spending without connecting the app to your bank account.
Do I need to create an account? +
No. MamonApp does not require a separate MamonApp account for its core features. You can start recording expenses without creating a profile with Frigg Systems.
Does MamonApp require access to my bank account? +
No. This is one of the core ideas behind MamonApp. You decide which expenses you want to record, and the app does not need access to your online banking.
Do I have to enter my income or salary? +
No. MamonApp focuses on spending. You can use it without entering salary, income or bank balance information.
Expenses and reports
Tracking and analyzing spending
Can I record a simple expense without adding products? +
Yes. You can quickly record a single amount and category when you only need to remember a cost, such as a bill, subscription, parking fee or coffee.
Can I record detailed purchases with multiple products? +
Yes. A purchase can contain multiple products, prices and quantities. This is useful when you want to understand not only how much you spent in a store, but also what made up the total amount.
Can I create my own expense categories? +
Yes. Custom categories let you organize spending in a way that matches your household, lifestyle and personal priorities.
What can I learn from MamonApp reports? +
Reports help you see how much you spend and which categories account for the largest share of your expenses. Over time, this can make recurring patterns and unexpectedly expensive categories easier to spot.
Can I search or filter my expense history? +
MamonApp lets you return to previous expenses and use filtering to review selected parts of your history. This can be useful when comparing categories, dates or earlier purchases.
Can I export my expenses to Excel? +
Yes. Expense history can be exported to XLSX, so you can continue your analysis in Excel, Numbers or another compatible spreadsheet application.
Shopping and products
Lists, barcodes and purchases
Does MamonApp include shopping lists? +
Yes. You can prepare a shopping list before going to the store and use it while shopping.
Can a shopping list be turned into an expense? +
Yes. You can add prices while shopping and then turn the completed list into a recorded expense, avoiding the need to enter the same products twice.
Can I scan product barcodes? +
Yes. MamonApp can use the device camera to recognize barcodes and search for product information.
What happens if a product is not in the database? +
You may be able to submit product information such as the barcode, product name and manufacturer. Shared product information can then help identify that product in future use.
Privacy and data
Where your information is stored
Where is my expense data stored? +
Budget, shopping and expense information is generally stored locally on your device. Frigg Systems does not receive your household expense history on its own servers. If device backup is enabled, copies of locally stored application data may also be included in backup services provided by Apple or Google.
Does MamonApp use third-party analytics? +
According to the current MamonApp Privacy Policy, the app does not use Firebase Analytics, Google Analytics or Sentry for user analytics.
Does MamonApp track me across other apps or websites? +
No. MamonApp does not use cross-app tracking for behavioral advertising.
Can MamonApp data be backed up on Apple devices? +
Yes. Depending on your Apple Account and device settings, locally stored MamonApp data may be included in iCloud or other Apple device backup and restore services. Frigg Systems does not have access to backups stored in your Apple account.
Can MamonApp data be backed up on Android devices? +
Yes. If backup is enabled on your Android device and MamonApp data is eligible for backup, locally stored application data may be included in a backup associated with your Google Account. Google may store that backup on its infrastructure and use it when restoring or transferring data to a compatible Android device. Frigg Systems does not have access to backups stored in your Google account.
What happens to my data if I uninstall MamonApp? +
Uninstalling MamonApp may remove data stored locally by the application. Copies may still exist in Apple or Google backups if backup was enabled on your device. Whether such data can later be restored depends on the applicable platform, backup settings and availability of the backup.
Subscription
Payments, trials and renewals
Does MamonApp offer monthly and annual subscriptions? +
Yes. Paid functionality is available through monthly and annual auto-renewable subscriptions. The current price and billing period are shown in MamonApp and in the purchase interface provided by the App Store or Google Play before you confirm the purchase.
Is there a free trial? +
Eligible users may be offered a 1-month free trial with a monthly or annual subscription. Availability and eligibility are shown in the App Store or Google Play purchase interface before you subscribe. If the subscription is not cancelled before the trial ends in accordance with the applicable store rules, it may automatically continue as a paid subscription.
Who processes the payment? +
If you subscribe on an Apple device through the App Store, payment is processed by Apple using the payment method associated with your Apple Account. If you subscribe through Google Play, payment is processed by Google using the payment method associated with your Google Account. Frigg Systems does not receive your full payment card or bank account details.
Does my subscription renew automatically? +
Yes. Monthly and annual subscriptions are auto-renewable unless you cancel them in accordance with the rules of the store through which you subscribed. Renewal and billing details are displayed by the App Store or Google Play.
How do I cancel my subscription? +
If you purchased your subscription through the App Store, manage or cancel it through your Apple subscription settings. If you purchased it through Google Play, manage or cancel it through Google Play subscriptions. Uninstalling MamonApp does not by itself cancel an active subscription.
What happens after I cancel? +
In general, you can continue using subscribed functionality until the end of the current paid billing period. The exact subscription status is determined by the App Store or Google Play and may differ in cases such as refunds or payment reversals.
Can I restore a previous purchase? +
MamonApp can recognize or restore eligible subscription entitlements using mechanisms provided by Apple or Google. You should use the same Apple Account or Google Account that was used for the original purchase.
Will my subscription automatically transfer between iPhone and Android? +
No. App Store and Google Play purchases are managed separately by Apple and Google. A subscription purchased through one store is not automatically transferred to the other store. If you move between platforms, check the status of your existing subscription before purchasing another one to avoid maintaining subscriptions through both stores at the same time.
Who handles refunds? +
Refund requests and payment-related matters are handled by the store through which the subscription was purchased — Apple for App Store purchases and Google for Google Play purchases — subject to the applicable store policies and law.
Devices and support
Compatibility and help
Is MamonApp available on iPhone and iPad? +
Yes. MamonApp is available for compatible Apple devices through the App Store.
Is MamonApp available on Android? +
Yes. MamonApp is available for compatible Android devices through Google Play.
Is my data automatically synchronized between iPhone and Android? +
No. MamonApp primarily stores your expense data locally on the device and does not require a MamonApp account. Apple and Google backup services are separate and should not be treated as cross-platform synchronization between iOS and Android.
How can I contact support? +
You can contact Frigg Systems at hello@friggsystems.com .
Still have a question?
If you cannot find the answer above, contact the MamonApp team at Frigg Systems.
Contact support